Barphone wins Avaya’s 2021 Innovation Partner of the Year Award

Avaya, a global leader in Telecommunications, creates unique experiences for more than 100.000 customers in 190 countries. The Avaya OneCloud ecosystem and multichannel communications solutions have been redefining the future of work models and customer experience.

Barphone has a history of a 20-year successful collaboration with Avaya, empowering businesses and organizations to deliver the best experiences for both customers and employees. Since 2017, Barphone has been the only Avaya Diamond Partner and Cloud Specialist in the region, which is the highest level of accreditation. Together, we have successfully completed the 1st Omnichannel Contact Center project in the Greek retail market. Our team of 15 Avaya certified engineers is skilled in all Avaya core technologies, ensuring excellence in design, implementation, consulting and training services.

In Barphone, we are committed to providing high quality services, understanding our customers’ needs and working alongside them. We are delighted to see that our performance is recognized by a leading global provider in the Telecommunications sector, granting Barphone the Avaya Innovation Partner of the Year 2021 award at the Avaya Partner Forum in Dubai. This accreditation came with a lot of effort, adaptability and respect for our people and customers.

“For many years, the digital transformation process for a business has been the main pillar of our services and solutions. A company’s smooth transition into the digital era, as well as the hybrid working model during the pandemic of Covid19, along with all the changes and challenges we had to tackle, was for us a goal that we achieved with great success. The excellent collaboration we have had with Avaya and its innovative solutions over the years, have contributed to our success which is now crowned with this award.”, commented Barphone’s CEO, Petros Therianos.