AMC Technology is a leader in the Computer Telephony Integration (CTI) world, bringing people together through great interactions since 1995. AMC improves interactions between agents, customers, businesses, and communities through its flagship product, DaVinci™, the industry’s first and only iPaaS made specifically for contact centers that offers unlimited omni-channel integrations for cloud, premise or hybrid environments.
Owing to our collaboration with AMC Technology, Barphone uses the DaVinci platform to help our customers achieve their communication goals successfully. DaVinci integrates best of breed CRMs and CSMs with communication channels, enabling contact centers to deliver superior levels of customer services and boost productivity, now and in the future. In fact, we host in our premises the lab that we built together with AMC for next generation desktop communication.