Barphone, Avaya Diamond Partner & Service Expert, a leader in Telecommunications Solutions, has undertaken and successfully implemented the upgrade of INVENTOR’s A.G. S.A. telecom infrastructure, a leading company in the field of air conditioning & electrical appliances. The implementation concerns a modern Avaya IP Telephony, Unified Communications & Contact Center of high availability at the headquarters of the company in Greece. The project is aiming at the utilization of all modern technologies for the implementation of innovative communication and customer service solutions, with full coverage of today’s but also future needs of INVENTOR AG A.E.