Barphone, a leading provider of cloud telephony and customer experience (CX) solutions in Greece, announces the strategic partnership with ElevenLabs, a global leader in AI-driven voice technology.
This collaboration aims to introduce cutting-edge AI voice solutions to the Greek market, enabling enterprises to transform customer interactions through intelligent, human-like conversational experiences.
ElevenLabs is recognized worldwide for its advanced voice AI models and agentic AI platforms, which enable organizations to build scalable, natural-sounding voice agents capable of understanding, reasoning, and interacting seamlessly across multiple channels. Their technology supports a wide range of use cases, including customer service, sales, collections, and outbound engagement.
By combining ElevenLabs’ global innovation in AI voice with Barphone’s deep expertise in cloud communications, contact centers, and system integration, the partnership will empower organizations in Greece to adopt next-generation customer experience solutions tailored to their operational needs.
“Partnering with ElevenLabs allows us to bring state-of-the-art AI voice capabilities closer to enterprises in Greece,” said Petros Therianos, CEO at Barphone. “Our goal is to bridge advanced AI technologies with real-world business environments, enabling our customers to deliver faster, smarter, and more personalized customer experiences.”
Through this agreement, Barphone will integrate ElevenLabs’ technology into its portfolio of CX and Unified Communications solutions, offering organizations the ability to deploy AI-powered voice and chat agents at scale, while ensuring seamless integration with existing enterprise systems.
“Greece represents a dynamic and evolving market for AI-driven customer engagement,” said Thomas Ranke, GTM Partnerships Europe at ElevenLabs. “We are excited to collaborate with Barphone, whose strong local presence and expertise make them an ideal partner to bring our technology to organizations seeking to enhance their customer experience.”
The partnership reflects a shared vision of advancing voice-first, AI-powered customer interactions, helping businesses increase efficiency, improve service quality, and unlock new opportunities for innovation.