We are pleased to announce our official membership of the Hellenic Institute of Customer Service (HICS). This strategic move underscores Barphone’s commitment to advancing customer service standards and fostering innovation in customer experience (CX) solutions.
HICS, the leading organization in Greece dedicated to promoting excellence in customer service, brings together businesses and professionals committed to enhancing service quality. As a new member, Barphone will actively participate in knowledge-sharing initiatives, industry events, and collaborations that drive best practices in customer engagement, unified communications, and AI-powered contact center solutions.
“At Barphone, we are committed to helping businesses deliver seamless, efficient, and customer-centric interactions through innovative technology,” said Marina Pachtatzoglou, MarCom & Sales Operations Manager at Barphone. “Becoming a member of HICS allows us to contribute our expertise while also learning from other industry leaders to elevate customer service standards in Greece.”
Through our membership, we aim to:
Barphone’s portfolio includes custom applications, AI-driven automation, omnichannel solutions, and cloud-based contact center technologies, helping businesses enhance efficiency and improve customer satisfaction.
To learn more about the Hellenic Institute of Customer Service, visit www.customerservice.gr.
